Faqs

The FAQs page gathers the most frequently asked questions to help customers find answers quickly. It usually includes accordion-style sections organized into topics such as: Shipping, Returns, Payments, Account, Warranty, etc. This page reduces support requests and improves the overall shopping experience.

How to create page Faqs ?

Step 1: Login to your Shopify store, go to Online Store > Pages

Step 2: Create page new page

• Title: Faqs

• Visibility: Visible

• Theme template: faqs

Note: Please click the link below. We have already provided a step-by-step guide on how to create pages and configure them. Simply follow the instructions there to set up your page correctly.

Pages

How to customize page Faqs ?

1

Open the Theme Editor (Customize)

• Go to Shopify Admin → Online Store → Themes

• Click Customize to open the Theme Editor.

This is where you edit templates and sections.

2

Open the Faqs Template

• At the top-center of the Theme Editor, click the template dropdown (it usually shows Home page, Default product, etc.)

• Select Pages → choose pages.faqs

This loads the dedicated template for your Faqs page.

3

Review the built-in Faqs sections

When the faqs template is loaded, you will see the sections we have already built for this page.

• S05501. Page Title

• S08501. Faqs

These pre-built sections help you structure the faqs page correctly without needing to add them manually.

4

Add more sections if needed

If you want to expand the layout, you can add extra sections:

• Click Add section

• Choose any section available in the theme (Image Banner, Testimonials, Icon Box, Lookbook, Collection List, etc.)

You are free to customize the page layout depending on your design needs.

5

Customize each section

Click a section to edit:

• Text and descriptions

• Images

• Buttons

• Layout and spacing

• Background settings

• etc.

6

Save your changes

After making changes, click Save in the top-right corner.

Your Faqs page is now updated with the built-in sections and any custom additions you added.